How secure is my transaction with you?
We at Bark Avenue Apparel understand that shoppers are very concerned with the security of their transactions. Our site is protected by 128/256 bit Secure Socket Layers (SSL) technology to encrypt your login, credit card number, name and address for decoding only by BarkAvenueApparel.com. We do not store credit card numbers after successful transaction processing and verification. To ensure that your connection is secure, look at the bottom status bar of your browser window. An unbroken key or a closed lock (varies by browser) indicates that SSL is active. We have the same concerns when shopping at other online stores, so we take customer security very seriously. If you have any questions or concerns, please feel free to send us an email

What are your accepted payment methods?
We accept credit cards with the Visa, MasterCard, Discover and American Express logo.

Do you ship internationally?
Bark Avenue Apparel currently does not ship internationally.

What are your policies?
If you wish to see our Privacy, Shipping and Return, and Terms of Use policies, see the links below, or simply check the Information box on the left.

If I give you my e-mail address, will I get spam mail?
Bark Avenue Apparel is very serious about protecting your privacy. We will never sell your information to a 3rd party. We are online shoppers & pet owners like you and understand how frustrating unwanted emails become. We will only use your e-mail address to contact you about your account.

Why is my purchase on backorder?
Because of the nature of our business, an item purchased may be on backorder from the designer and, while rare, it is possible that we might not be notified of the inventory levels at the time of your purchase. As soon as we are notified that an item purchased is on backorder, you will be notified via e-mail of an approximate shipping date and will be given the option to wait or cancel your order. If you decide to cancel your order, a refund for the full purchase price plus any applicable shipping charges will be processed immediately.

How do I measure my pet for clothing?
Please refer to the following link for sizing guidelines: Sizing Chart

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